Customer Service - Jiangsu Highstar Battery Manufacturing Co.,Ltd.

Service Philosophy

To become word-class new energy industrial group, to provide high quality product and service for worldwide customers

Service idea
Create the best brand concept, product service, quality assurance
Service Purpose
Everything for the customer, always service first
Service promise
Guarantee the highest quality product value, after-sales service, and quality assurance

Service Guarantee

To become word-class new energy industrial group, to provide high quality product and service for worldwide customers

Online detection and equalization
Professional-level testing equipment detects product status online Professional level balance equipment realizes intelligent self-service maintenance
Fault alarm and reminder
Product failure alarm real-time sound alarm Visual display of product failure
Real-time conversation and support
Product professional introduction and equipment operation guidance Troubleshooting methods and online technical support
Responsible for service life of battery
Free replacement for product quality problems during the warranty period Out-of-warranty, then paid service

Service idea